A Vendor That I Used To Know
One of the most frustrating parts of managing business operations is finding a good vendor to work with, so we wrote a song to voice our frustrations.
DCD Website Update Announcement
We've updated our website to make it more informative and customer oriented. Give us a click and explore our new and improved website!
Rack ’em & Stack ’em: Converting Tower Servers to Rackmount Servers
A look at small tower servers, and the process required to convert them to the rackmounted servers found in data centers.
Non-Traditional Data Extraction: Getting Data From Difficult Sources
Is getting information from your data source like pulling teeth? Deep Core Data's data extraction experts can help you out!
The Technical Writer’s Guide to Technical Writing
Documentation matters! A look at common pitfalls and concerns in technical writing.
Operator!: Four Tips for Strong Customer Support
In today’s fast-paced, technology driven workforce, it’s important to maintain live customer support, but having one operator on a phone line just won’t cut it. Let’s look at some other ways companies can support their customers with their questions and concerns.
Pulling the Plug: When Old Tech Loses Its Life Support
Today we talk about support cycles and how companies decide when a product is past its prime. And make sure to answer our poll: how old is old enough?
Documental: The Problem with “Modern” Documentation
Software documentation has come a long way from large, dusty tomes to shiny, new webpages. But has it become too easy to drown in the sea of information?