A Vendor That I Used To Know
One of the most frustrating parts of managing business operations is finding a good vendor to work with, so we wrote a song to voice our frustrations.
The Technical Writer’s Guide to Technical Writing
Documentation matters! A look at common pitfalls and concerns in technical writing.
Pulling the Plug: When Old Tech Loses Its Life Support
Today we talk about support cycles and how companies decide when a product is past its prime. And make sure to answer our poll: how old is old enough?
Stacking the Deck: Getting the Most From Third Party Support
In the age of Google, third party support forums can beat your own site's support page in ranking. But you can profit from this with four simple steps.
Get Ready to Deploy!
Congratulations! You just finished the first version of your brand new software. However, you still have a ways to go before you're ready for deployment.