Paying for IT services can be a scary prospect.
To help you feel more comfortable, we’ve developed some affordable pricing options to get you started on the path to long-term success.
Contact Us today to take advantage of these great offers!
Dependable Support | Quality IT Services
Whether you need technical support experts to get your team on-board and organized, or your system requires a bit of extra attention, we can help.
DCD has a spotless reputation in the tech support industry. With our years of experience, we are here to make your customer service shine!
Product Documentation Bundle
- Elevate your customer-facing documentation with informative, easy-to-read manuals.
- One full installation or deployment guide
- One basic user or developer guide
- Complete drafting, editing, and branding services
- Continuous updates for new version releases
- Additional guides and technical writing services available starting at $50 per hour
Database Optimization Assessment
- Organize your data, optimize queries, and improve system integrations with a comprehensive database assessment.
- Database speed and performance monitoring
- Basic cleanup and good practice implementation
- Query automation and optimization
- Recommendations for improving special use cases
- Additional monitoring and infrastructure services available for $300 per hour
Worry-Free Server Hosting
- Take your mind off server hosting and upkeep with safe, trustworthy hardware management.
- Mounting within one of our trusted data centers
- Power and temperature monitoring
- First eight hours of basic hardware management and maintenance per month
- Access to secure storage partitions on our servers, starting at $0.10 per GB
- Additional installation and maintenance services also available starting at $90 per hour
Offer Quality Service to Your Clients with DCD’s Technical Support Starter Kits
Whether you have in-house technical support staff who need a customized ticketing platform, or are looking for a knowledgeable team to man your support desk, DCD has you covered.
Get either with our quality vetted tech support solutions – where experience and technical know-how is our specialty:
- Build your tech support platform and wow your clients with excellent customer service
- Setup for an online ticketing system and web portal
- Optional email, phone, and/or chat support systems
We have packages that fit your need, with setup starting at $2,000. Contact us for details.
Your Quality Technical Support Team Starts Here
All Tiers of Support
- Responsive, high quality technical support
- Online ticketing system and web portal for tracking ease
- Optional email, phone, and/or chat support systems
- System maintenance and integration
- Support staffing and ticket resolution during business hours
10 Support Tickets/Month
- Additional tickets answered for $50 each
100 Support Tickets/Month
- Additional tickets answered for $25 each
1000 Support Tickets/Month
- Additional tickets answered for $10 each