Service Packages2017-01-29T18:34:32-04:00

Paying for IT services can be a scary prospect.

To help you feel more comfortable, we’ve developed some affordable pricing options to get you started on the path to long-term success.

Contact Us today to take advantage of these great offers!

Dependable Support | Quality IT Services

Whether you need technical support experts to get your team on-board and organized, or your system requires a bit of extra attention, we can help.

DCD has a spotless reputation in the tech support industry. With our years of experience, we are here to make your customer service shine!

Product Documentation Bundle

$ 2,500 starting monthly
  • Elevate your customer-facing documentation with informative, easy-to-read manuals.
  • One full installation or deployment guide
  • One basic user or developer guide
  • Complete drafting, editing, and branding services
  • Continuous updates for new version releases
  • Additional guides and technical writing services available starting at $50 per hour

Database Optimization Assessment

$ 300 per hour
$2,000special price per day
  • Organize your data, optimize queries, and improve system integrations with a comprehensive database assessment.
  • Database speed and performance monitoring
  • Basic cleanup and good practice implementation
  • Query automation and optimization
  • Recommendations for improving special use cases
  • Additional monitoring and infrastructure services available for $300 per hour

Worry-Free Server Hosting

$110per rack unit per month
  • Take your mind off server hosting and upkeep with safe, trustworthy hardware management.
  • Mounting within one of our trusted data centers
  • Power and temperature monitoring
  • First eight hours of basic hardware management and maintenance per month
  • Access to secure storage partitions on our servers, starting at $0.10 per GB
  • Additional installation and maintenance services also available starting at $90 per hour

Offer Quality Service to Your Clients with DCD’s Technical Support Starter Kits

Whether you have in-house technical support staff who need a customized ticketing platform, or are looking for a knowledgeable team to man your support desk, DCD has you covered.

Get either with our quality vetted tech support solutions – where experience and technical know-how is our specialty:

  • Build your tech support platform and wow your clients with excellent customer service
  • Setup for an online ticketing system and web portal
  • Optional email, phone, and/or chat support systems

We have packages that fit your need, with setup starting at $2,000. Contact us for details.

Your Quality Technical Support Team Starts Here

All Tiers of Support

  • Responsive, high quality technical support
  • Online ticketing system and web portal for tracking ease
  • Optional email, phone, and/or chat support systems
  • System maintenance and integration
  • Support staffing and ticket resolution during business hours

10 Support Tickets/Month

  • Additional tickets answered for $50 each

100 Support Tickets/Month

  • Additional tickets answered for $25 each

1000 Support Tickets/Month

  • Additional tickets answered for $10 each