Customer Shutdown: What Happens When You Don't Pay Your Email Bill? The vast majority of our customers pay their bills either on receipt or within 30 days. We rarely have an issue with any customer. This year, however, we've seen more customers in difficult times than in many prior years. Retail, recreation, restaurants, even printing
Ransomware Rise In the past few months, we've seen a pronounced uptick in cyber attacks of all stripes. However, the most directly destructive are ransomware attacks. For the blessedly uninitiated, a ransomware attack is when a piece of malware finds its way onto your computer and sets about encrypting all of your files. Once it
Virtual Workstations Improve Data Security Deep Core Data serves a number of organizations with strict data management policies – with files and data that can't be accessed or removed from the sites they live on. So how do you do remote work at a site like that? Virtual workstations. Legal firms, accounting firms, doctor's offices,
Phishing and Spoofing Schemes on Office 365 In the past year or so, we've seen an uptick in a particular methodology of international cybercriminals preying on US and Canadian businesses. Knowing what their tactics are can help keep you and your customers safe.The start of the attack is usually when the criminals obtain the Office
Space Probe Mode In November 2006, the Mars Global Surveyor had been orbiting the Red Planet for over nine years. On the second of November, the mission team at NASA ordered the spacecraft to reorient a solar panel, and suddenly the decade-old spacecraft lost contact with Earth forever. A small error introduced months earlier, when
On-Prem vs Cloud: Cost vs Uptime Over the past two weeks, I've had several existing and potential customers talk to me about moving on-prem systems to the cloud, and pulling cloud systems back to on-prem. I want to talk a little bit about what the two major forces are that are pushing and pulling on
Cottage-Location The gig economy has come to IT. Long ago, in the halcyon days of the 1990's, when people still distinguished between the World Wide Web and the Internet, it was not uncommon for websites, even relatively high-traffic websites, to be run from a computer in a person's house. Websites were simpler back then, usually
Fully Remote Managed Services We've all had to adjust in the age of Coronavirus, and Deep Core Data is no exception. In addition to doing the vast majority of our work from home, we've taken the relatively low-touch contact we've had with customers all the way down to no-touch. One of the most difficult processes
Voting Online: Why It Hasn't Happened As vote-by-mail discussions have taken frontstage in the 2020 election cycle in the US, many people are questioning why we can do almost everything online today except vote. Moreover, there's no serious discussion of implementing online voting in the United States at any level. Other than a few one-off
What is Artificial Intelligence? Whether it's called AI, Business Intelligence, or Deep Learning, we're well and truly living in an age where Artificial Intelligence is everywhere around us, and widely used in every day applications. But what is AI? And what makes it different from regular old computer programs we've been using for decades? Let's