There is little that is more frustrating than dealing with calls from salespeople. But why? What are they doing wrong, and how are we making it worse?
About Rhiannon ChiacchiaroRhiannon is the head of marketing and documentation services at Deep Core Data. A writer and editor for over 10 years, she is also a professional singer and not quite professional gamer. Her favorite blog posts are about tips and tricks to improving software, writing, and general business.
IT Outsourcing is a valuable way to get work done without having to hire someone new, but how do you know when the job calls for outside help? Ask yourself these 5 questions before you decide whether to hire or seek an IT vendor.
We've been nominated for the 2017 SBANE New England Innovation Award and we couldn't be more excited. Read the full press release here.
Brandeis University's annual Printathon is coming up this weekend. Here are the basics of what you need to know about 3D printing.
The always incredible Jennifer Bunk sat down with our resident storyteller to chat about what in the world it means to be Human-Focused IT.
Once a year, we break from the cool and educational to discuss the cool and self-promoting. Check out our 2016 Year in Review to see why we're moving on up.
Rhiannon stole the blog because she's tired of normal Inbound 2016 tips, so she's sharing some life lessons.
Tired of waiting for programs to load? Files opening at a snail's pace? These 3 steps can improve your computer's speed today and let you get back to work.
Technical support is a necessity for companies of nearly every size and industry. But for smaller and newer businesses, answering the question of "Who will run our support system? And how are we going to pay for it?" can be an extremely stressful process. Download our whitepaper, Technical Support: Outsourcing on a Budget, today and maximize the efficiency of your time, money, and employees.
Infographic: IT Outsourcing on the Rise We recently came across Deloitte's 2014 Global Outsourcing and Insourcing Survey and were delighted to see just how quickly the IT outsourcing industry is growing. Not only that, but it seems as if creating viable long-term strategies and solutions (a skill that we at DCD pride ourselves on)