3 Ways to Get a Handle on Pesky Scam Emails at Your Company

Every person, company, or other entity with an email address on the internet is bound to deal with thousands of scam emails a day.  Many of them are automatically flagged as suspicious and don’t even cross our vision as we scan our email inbox.  The ones that do cross that threshold pose a potential threat to us, especially at the business level, where users can accidentally give away company information or put themselves at risk for other malicious tactics.  That is why getting a handle on scam emails can be paramount to good business practices and ensure that your users and your business are safe.  Here are some suggestions that can help you secure yourself and your employees as you work towards improving email security.

1. Make use of spam rules in your environment.

Most business email providers have a space where you can add additional rules to your spam filtering to ensure that spam senders that are specifically targeting your business can be redirected or deleted from the regular user environment.  These rules can be edited and customized to get the best filtering results.  It’s likely that these rules will need continuous adjustment over time to remain effective.  We personally recommend using a quarantine if one is available or can be created, where emails that are accidentally filtered out can be retrieved by IT staff in the event they are needed.

2. Use a specialized security company offering that focuses on email security.

There are a variety of email protection programs that can add to your email security which have different methods of evaluating what email is potentially dangerous or general junk and will sort the email for you accordingly.  Whichever you chose, this software will continue to assist you in narrowing the scope of email that gets through to your mailbox.  These companies are also more likely to be on top of changes in the internet landscape, as scammers try to change their tactics to get through to you.  Some email providers may have additional email security features included with your licenses.  If they don’t, you may also be able to purchase them.  You will want to check in with your IT professionals and licensing provider to see if those options are available to you.

3. Educate your user base.

While some emails can very easily be identified as spam, others are trickier.  They can use templates and images that can convince an uneducated user their messages are coming from a legitimate company.  There are a variety of scam education resources that can assist you in ensuring users are not fooled by emails that come from malicious imposters.  These include documentation, seminars, and even phishing campaigns that can assist your users in identifying some of the tell-tale signs of malicious links, attachments, and email senders.  You may also want to encourage your IT team to send out emails about known scams, to help increase vigilance when it comes to screening unusual messages.

Every company gets exposed to spam, but it’s best to put parameters in place to help you deal with it in advance.  It is especially important to stay vigilant as scammers are often modifying their attacks to try and get around the blocks that get put in place.  If you are looking to update your email security posture, contact Deep Core Data and we will help you adjust and make decisions to put your company in the right place for the long term.